Is fake reviews on Google ruining your business? This should be spotted immediately and removed from the review page since it messes with your online reputation and scares potential customers from approaching you. Though one negative review might not disturb your business, it can certainly lead people away and go to your competitors. In this article, I have discussed how to spot fake reviews and report them to Google to remove them from your business review listings.
How to Spot Fake Google Reviews
Fake Google reviews can be tricky to identify, but once you know what to look for, it’s easier to spot them. Here are some key signs that will help you determine if a Google review is fake.
- Check the writing style and generic language of the review.
- They must have a star rating without an actual written review.
- They may be over-positive or over-negative.
- Look for the profiles, whether they are unprofessional or generic.
- Check the reviewer’s history.
- Examine whether the reviews have any comments.
- Watch for any suspicious or irrelevant content or information.
How to Remove Fake Google Reviews
Once you have spotted the fake reviews, follow the steps below to report them to Google. By doing this, Google will review and remove them.
1. On the PC or smartphone, visit the webpage https://business.google.com/ and log in to your Google Business Account.
2. Once you visit the webpage, scroll down and choose your Business Profile to enter it.
3. Inside your business profile page, head to the Help Center section.
4. From the list of prompted options, select the Report a new review for removal option.
5. Further, you will be launched on the review page with a list of reviews from various persons who have commented on your business. From that, choose a review that is fake and click the Report button at the bottom of the review.
6. Now, you need to choose the correct reason from the Report Review page and click the Submit option to proceed with the process.
7. On the next page, you will get a pop-up message stating, “This review has been reported to Google.” With this, you can confirm that this review has been reported to Google.
8. Now, Google will examine the review and will remove it once it identifies it as a fake review.
How to Report and Remove Fake Google Reviews via GBP
You can also report and remove fake Google reviews with the help of Google Business Profile (GBP) Manager and support.
1. Visit the official Google Business webpage on any device like your Android Phone or PC.
2. Enter into your GBP (Google Business Profile) and head towards the review section.
3. From there, click the Read Reviews tab and find the list of reviews for your business.
4. Look for the review that you wish to report and hit the Info or Menu icon at the top-right corner.
5. Click the Report Review option and choose the type of reason or violation for reporting the review
6. Finally, tap Send Report, and now Google will review your report and erase the fake review.
What are the Effective Ways to Overcome from Fake Review?
Getting better and more reviews by encouraging customers to leave you a review is an easy way to lighten the risk of receiving fake reviews. Here are some of the tips and tricks that you can follow to overcome it.
- Provide rewards and offers to your genuine customers and tell them to re-try your products.
- Actively encourage genuine reviews from satisfied customers to dilute the impact of the fake review.
- Regularly check review sites and promptly address any legitimate concerns.
- Make sure to have a solid review strategy for every customer.
FAQ
Yes. It is clearly outlined that posting fake reviews is against Google’s policy and is strictly not allowed.
Google will take 14 days to remove the fake reviews.
No. There is no setting to explicitly turn off reviews on your Google Business account.
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